Where Analytics fits
08 Retain is the operating context.
This page should not feel like an isolated feature sheet. It belongs to a role, a stage, a control, and an outcome in the Haultro operating spine.
Per route
Profit and cost down to the stop level
48-72 hr
Forecast horizon feeding capacity planning
150+
API endpoints feeding live operational data
Daily
Refreshed dashboards for ops and finance
The challenge
- !You know the company is profitable overall, but you cannot say which routes, trucks, or accounts actually carry it.
- !Fuel, labor, disposal, and maintenance costs live in separate systems, so true cost-to-serve is a guess.
- !A long-time customer churns and nobody saw the missed pickups and slipping service stacking up.
- !SLA penalties and missed-pickup credits surface in billing weeks after the service failure.
- !Reporting means a finance person rebuilding the same spreadsheet from CSV exports every month.
What it does
- ✓Profitability scoring per route, per truck, and per customer using real cost-to-serve, not flat averages.
- ✓Client health and churn-risk indicators built from service history, complaints, and billing behavior.
- ✓Executive dashboards that roll ops, fleet, and finance into one daily view.
- ✓SLA compliance monitor that flags at-risk service windows before they breach.
- ✓Anomaly detection that surfaces unusual fuel burn, disposal weight, route time, or revenue drops.
- ✓Custom report builder with scheduled exports for owners, finance, and franchise reviews.
Inside the module
Every capability, included.
✓Route profitability ledger combining revenue, fuel, labor hours, disposal tipping fees, and allocated maintenance.
✓Per-truck cost-to-operate view with cost per mile, cost per stop, and cost per ton.
✓Customer profitability ranking so you can see your best and your loss-making accounts at a glance.
✓Client health score blending pickup reliability, complaint volume, payment timeliness, and contract age.
✓Churn-risk flags that surface accounts trending toward cancellation while there is still time to act.
✓SLA compliance monitor tracking service windows, missed-pickup thresholds, and response times against contract terms.
✓Anomaly detection on fuel consumption, idle time, disposal weight, route duration, and daily revenue.
✓Executive dashboard with revenue, margin, fleet utilization, and missed-pickup rate on one screen.
✓Drill-down from a company-wide number into the specific route, driver, or customer behind it.
✓Trend lines and period-over-period comparisons for revenue, cost, and margin by segment.
✓Custom report builder with saved templates, filters by region, line of business, and account.
✓Scheduled report delivery by email with PDF and CSV export for board and franchise reporting.
✓Capacity and demand view fed by 48-72 hour fill forecasts to plan trucks and crews.
✓Multi-location and portfolio rollups so regional and franchise operators can compare sites.
What you can finally answer
The questions every operator wants answered
Which routes lose money once disposal and fuel are counted?
Is this big account actually profitable, or just big?
Which trucks cost the most per stop and per mile?
Which customers look like they are about to cancel?
Are we hitting our service windows before the credits hit billing?
Built for the field and the front office
One source of truth for ops and finance
Dispatchers, fleet managers, and owners see the same numbers, pulled from the same operational data. No more reconciling the route board against the accounting export.
Ops view
Missed pickups, route time, and utilization in near real time so supervisors can react the same day.
Finance view
Margin, cost-to-serve, and revenue trends mapped to the routes and accounts that drive them.
Owner view
A single executive dashboard with the handful of numbers that actually move the business.
Connected across the platform
One source of truth.
Routing & dispatch
Route-level cost and time data flows in from dispatch, so profitability reflects the routes you actually ran, not the ones you planned.
Disposal & weight
Scale tickets and tonnage feed cost-per-ton and disposal cost allocation per route and customer.
Billing & invoicing
Revenue, credits, and missed-pickup adjustments tie back to margin so analytics reflects real collected dollars.
Fleet telematics
Fuel burn, idle time, and mileage from telematics drive cost-to-operate and anomaly alerts.
How it works
Adopting analytics.
01
Aggregate the real costs
Haultro pulls revenue, fuel, labor, disposal weight, and maintenance from across the platform into one cost-to-serve model.
02
Score routes, trucks, and customers
Profitability, utilization, and health scores are calculated continuously, not rebuilt by hand at month end.
03
Watch for trouble
The SLA monitor and anomaly detection flag at-risk service windows, churn-prone accounts, and cost spikes as they emerge.
04
Report and act
Dashboards, custom reports, and scheduled exports put the numbers in front of the people who can change them.
Standards & compliance
Built in, not bolted on.
Supports SLA and service-level reporting for commercial and municipal contracts.PCI DSS aligned: payment and revenue data is consumed without exposing cardholder data.
FAQ
Questions, answered.
How is route and customer profitability actually calculated?
Haultro combines collected revenue with real cost-to-serve: fuel and mileage from telematics, labor hours from the route, disposal cost from scale tickets, and allocated maintenance. That gives you margin per route, per truck, and per customer rather than a flat companywide average.
What feeds the churn-risk and client health scores?
Service reliability such as missed pickups, complaint volume, payment timeliness, and account age. When those signals trend the wrong way, the account is flagged so your team can step in before a cancellation.
Can I build my own reports?
Yes. The custom report builder lets you filter by region, line of business, truck, or account, save templates, and schedule delivery by email with PDF and CSV export for board and franchise reviews.
How does the SLA compliance monitor help before billing?
It tracks service windows, missed-pickup thresholds, and response times against contract terms and flags at-risk windows as they approach, so you can fix a service failure before it becomes a credit or penalty.
Does anomaly detection work for a small fleet?
Yes. It learns each truck and route's normal pattern, so whether you run a handful of trucks or a large fleet it surfaces unusual fuel burn, idle time, disposal weight, or revenue drops worth a look.
Get started
See analytics on your routes.
We'll tailor a demo to your fleet and the business you run.