Accounts receivable agingApplication programming interface (API)AutopayChain of custodyContainer dwell timeContainer utilizationCustomer portalDispatchDriver Vehicle Inspection Report (DVIR)Dynamic routingElectronic Logging Device (ELD)Fault codeFleet utilizationFront-load and rear-loadGeocodingHauler operating systemHours of service (HOS)ManifestOn-demand vs. recurring servicePredictive fillPreventive maintenance (PM)Proof of serviceRoll-offRoute optimizationScale ticketService windowService-level agreement (SLA)Smart binStop densityTelematicsTipping feeWebhook
Glossary section
Routing and service
- Dispatch
- Assigning and coordinating trucks, drivers, jobs, route changes, and exceptions across the operating day.
- Dynamic routing
- Recomputing or resequencing a route after conditions change, such as a new job, unavailable truck, service exception, or accepted provider update.
- Geocoding
- Converting a street address into geographic coordinates that mapping and routing software can use. Accuracy depends on the provider and address quality.
- On-demand vs. recurring service
- On-demand work is requested as needed, such as a junk pickup or roll-off swap. Recurring work follows an agreed service schedule.
- Proof of service
- Evidence that a stop was completed, such as a timestamp, location record, photo, signature, weight, or exception note.
- Route optimization
- Using software to sequence stops against distance and operating constraints such as service windows, truck capacity, disposal sites, and accepted provider inputs.
- Service window
- The time range in which a pickup, delivery, exchange, or other service is expected or permitted to occur.
- Stop density
- The concentration of service stops within an area or route. It can affect drive time, route shape, and the usefulness of different scheduling strategies.
Glossary section
Fleet and drivers
- Driver Vehicle Inspection Report (DVIR)
- A driver-completed inspection record used to document vehicle condition and defects before or after operation, according to the operator's requirements.
- Electronic Logging Device (ELD)
- A device that records required commercial-driver driving-time data and supports hours-of-service records. Device and provider acceptance remain separate from software workflow support.
- Fault code
- A diagnostic signal reported by a vehicle or telematics system that can help identify a component or operating condition needing review.
- Fleet utilization
- A measure of how much available vehicle capacity or time is used for productive work during a defined period.
- Hours of service (HOS)
- Rules and records governing how long certain commercial drivers may drive or remain on duty before required rest. Applicable requirements depend on the operation and jurisdiction.
- Preventive maintenance (PM)
- Planned inspection and service intended to reduce avoidable breakdowns, usually based on time, mileage, engine hours, condition, or manufacturer guidance.
- Telematics
- Provider-originated vehicle records such as position, engine evidence, fault codes, and driving-time data. Fields and freshness depend on the accepted connection.
Glossary section
Containers and disposal
- Chain of custody
- The documented sequence of possession, movement, and handling for a container, load, ticket, sample, or other controlled record.
- Container dwell time
- How long a container remains at a customer, yard, facility, or other location before its next recorded move.
- Container utilization
- How productively containers are deployed over time, including availability, dwell, service frequency, and whether assets are idle or in revenue-producing use.
- Front-load and rear-load
- Collection truck body styles. Front-load trucks lift compatible containers over the cab; rear-load trucks receive material from the back.
- Manifest
- A record describing the type, quantity, origin, destination, and handling of a load when the service or applicable process requires it.
- Predictive fill
- Estimating future container fill from accepted readings and service history. The forecast horizon is not a guarantee of accuracy.
- Roll-off
- A removable open-top container delivered and picked up by a truck with a roll-off hoist, commonly used for construction, cleanout, industrial, and bulk material.
- Scale ticket
- A weight record issued or captured for a load, commonly including gross, tare, and net weight plus facility and transaction details.
- Smart bin
- A container paired with a supported sensor or data source that can report measurements such as fill, tilt, temperature, location, battery, or signal.
- Tipping fee
- The charge assessed by a landfill, transfer station, or other facility for receiving material, often based on weight, volume, material type, or a minimum charge.
Glossary section
Commercial and systems
- Accounts receivable aging
- A view of unpaid customer balances grouped by how long invoices have remained outstanding.
- Application programming interface (API)
- A defined software contract that allows one system to request data or actions from another under specified authentication, scope, and rate limits.
- Autopay
- A payment arrangement that charges an authorized payment method according to agreed billing terms through the configured payment provider.
- Customer portal
- A self-service area where a customer can perform allowed actions such as requesting service, viewing equipment or service history, reviewing documents, and paying invoices.
- Hauler operating system
- A connected platform that coordinates intake, dispatch, routes, drivers, trucks, containers, proof, disposal, billing, and customer records for a hauling operation.
- Service-level agreement (SLA)
- A written commitment defining a service expectation, measurement method, responsibility, and any consequence or remedy agreed by the parties.
- Webhook
- A signed system-to-system notification sent when an event occurs, with retry and delivery handling defined by the integration contract.
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