SMB operator
Cut 2-4 hours of dispatch time per day and start with software ROI before sensors.
The waste operating system, in numbers.
27+
Product modules
150+
API endpoints
12+
AI features
25 to 50,000+
Bins managed
Buyer clarity
Answer the questions buyers ask before they book a demo.
The blueprint makes Haultro clearer than a feature list: buyers need to understand the operating system, the workflow, the roles, and the measurable problems it is built to fix.
Growth-stage fleet
Predictive maintenance, financial analytics, live dispatch, and the Trunnion Intelligence Engine.
Regional or franchise network
Multi-tenant admin, Portfolio Intelligence, and standardized workflows across locations.
What is Haultro?
A waste and fleet operating system that connects intake, dispatch, routes, trucks, containers, drivers, customers, billing, and leadership into one live record.
- Proof
- 27+ modules, 150+ API endpoints, 9 workers, WebSocket live events, and one order-to-cash workflow.
- Buyer takeaway
- The buyer sees a system that runs the operation, not another standalone dispatch board.
How does it work?
Physical signal from trucks, bins, drivers, tickets, phones, and customers flows into an eight-stage operating spine, then scoped AI assists the owning role at each step.
- Proof
- Hardware layer, platform layer, AI engine, and stage controls from Intake through Retain.
- Buyer takeaway
- A prospect can trace one job from first call to paid invoice without guessing what happens next.
Who is it for?
SMB haulers, junk-removal operators, roll-off and dumpster fleets, commercial waste operators, recycling teams, portable sanitation operators, and regional or franchise networks.
- Proof
- Segmented packaging for 1-10 trucks, 10-50 trucks, and portfolio operators.
- Buyer takeaway
- Every buyer can recognize their company size, service line, and current operating pain.
What problems does it solve?
Manual dispatch, missed pickups, untracked containers, off-platform phone intake, slow billing, SLA exposure, downtime, and leadership blind spots.
- Proof
- Serviceable-zone checks, SLA checks every 15 minutes, Vision proof, billing guards, maintenance work orders, and churn-risk alerts.
- Buyer takeaway
- The value moves from feature names to daily operating pain and measurable savings.
Why now?
Operators can get software ROI immediately, then add smart-bin sensors, voice intake, in-cab speech, payments, and growth add-ons as they mature.
- Proof
- Sensor-optional Track A, smart-waste-ready Track B, Voice first, Payments second, SERPoes third.
- Buyer takeaway
- The platform feels adoptable today and expandable without a re-platforming event.
Blueprint model
Hardware signal. Operating system. AI command center.
Haultro is not a generic field-service wrapper. The platform is designed as three connected layers: live signal from the physical operation, one order-to-cash workflow, and scoped AI agents embedded where decisions happen.
Hardware layer
Trucks, bins, containers, and disposal tickets become live signal.
Smart bin sensors, connected fleet GPS domes, roll-off trackers, driver tablets, scale tickets, photos, and telematics feed the platform in real time.
60s smart-bin readings15s fleet GPS30-60s roll-off fixesVision AI photos
Platform layer
One operating system for the waste lifecycle.
Intake, quoting, dispatch, route execution, proof, verification, billing, and retention share one data model, so the operation stops re-keying work between tools.
27+ modules150+ API endpoints9 scheduled jobsWebSocket live events
AI engine
Scoped intelligence inside every role and workflow.
The Trunnion Intelligence Engine predicts, recommends, drafts, and acts inside guardrails, with every autonomous action logged and overridable.
300 AI integrations100 Assist129 Copilot71 Agent
What it is made to solve
Make the buyer feel the before and after.
Haultro needs to sell outcomes before modules. Each feature should map to a real operational failure, the control that prevents it, and the record that proves it happened.
01 The day starts in a spreadsheet.
Before: Dispatchers hand-sequence routes, guess at capacity, and call drivers when one job changes.
Haultro: AI builds and resequences routes against fill, time windows, traffic, capacity, landfill cutoffs, and driver availability.
Draft to Scheduled to Pushed to In Progress to Completed route lifecycle.02 The phone is the real intake system.
Before: Calls, voicemails, SMS, web requests, and after-hours bookings live outside the platform.
Haultro: The AI voice and intake layer qualifies, quotes, books, logs, recovers missed calls, and escalates when needed.
Twilio call control, Scribe realtime transcription, ElevenLabs branded voice, and Haultro tool calls.03 Drivers capture too little proof.
Before: Blocked access, contamination, wrong bins, and service notes show up late or not at all.
Haultro: Driver app and in-cab voice capture photos, weights, exception notes, proof of service, and completion events in the moment.
Hands-free logging, Vision proof, contamination checks, and guided exceptions.04 Commercial SLAs are discovered after they break.
Before: Credits, missed pickups, and customer emails happen after the damage is done.
Haultro: SLA rules check every 15 minutes, anomalies are correlated, and escalation or credit workflows open automatically.
Four-category anomaly detection, post-service fill, and breach attribution.05 Billing lags behind the truck.
Before: Tickets, weights, credits, and completed work get re-keyed days later, which leaks revenue.
Haultro: Verified service becomes invoice-ready, with Stripe Connect, autopay, payment links, credits, dunning, and reconciliation.
Service-confirmed, duplicate-invoice, and credit-applied checks before invoice send.06 Leadership has no portfolio picture.
Before: Sites operate differently, performance is compared manually, and best practices stay local.
Haultro: Portfolio Intelligence benchmarks orgs, flags outliers, rolls up risk, and turns analytics into action.
Multi-tenant admin, audit logs, per-org LLM settings, and cross-org reporting.Why Haultro wins
Five messages the site needs to make obvious.
The blueprint is clear: lead with the category operators already understand, then prove why Haultro is different through waste-native workflows, sensor-optional ROI, smart-waste readiness, SLA protection, and scale.
Built for waste, not generic field service
AI routing for bins and trucks, SLA tracking, driver accountability, bin visibility, and commercial reporting all assume a waste operation from the first screen.
Immediate ROI without sensors
Operators can start with dispatch, route planning, SLA monitoring, proof, billing, and driver accountability before rolling out smart-bin hardware.
Full smart-waste capability when ready
The same data model is ready for fill sensors, GPS, weight cells, Vision AI photos, anomaly detection, and portfolio intelligence.
Protect every commercial contract
SLA rules are checked every 15 minutes, breach risk is surfaced before it becomes a penalty, and credits can flow into billing with evidence attached.
Scales from 1 truck to 50+
SMB operators, growth-stage fleets, franchise networks, and regional companies use the same spine, with portfolio controls activated as they grow.
How Haultro works
The 8-stage operating spine.
Every role and AI assist point plugs into the same lifecycle, from capturing demand through getting paid and expanding the account.
Stage 01 38 scoped AI integrations
Intake
Calls, web, SMS, portal requests, and recurring demand become structured jobs.
Owner CSR / Intake
Control Serviceable-zone and consent check before booking.
AI assist AI phone, web-chat, SMS, missed-call recovery, and lead qualification.
Stage 02 32 scoped AI integrations
Quote
On-demand and contract work is priced with service, margin, SLA, and capacity context.
Owner Sales / Ops
Control Margin-floor gate on every quote.
AI assist Dynamic pricing, contract drafting, e-signature prep, and SLA guardrails.
Stage 03 40 scoped AI integrations
Dispatch
Demand becomes assigned, optimized routes with driver, truck, and time-window checks.
Owner Dispatcher
Control Capacity, hours-of-service, and certification check before assignment.
AI assist Optimized routing, nearest-driver assignment, same-day changes, and customer ETA updates.
Stage 04 28 scoped AI integrations
Route
Drivers navigate, adapt, and stay compliant while the route is live.
Owner Driver
Control Geofence, weight-limit, and hazmat routing checks.
AI assist Hands-free guidance, safety coaching, live rerouting, and in-cab voice support.
Stage 05 32 scoped AI integrations
Service
Stops are completed with photos, weights, contamination notes, signatures, and exceptions.
Owner Driver
Control Photo and Vision proof, contamination, and wrong-bin check.
AI assist Vision AI proof, contamination detection, fill validation, and guided exception capture.
Stage 06 38 scoped AI integrations
Verify
Exceptions, SLA risk, missed service, post-service fill, and quality issues are triaged.
Owner Operations
Control 15-minute SLA check, four-category anomaly detection, and escalation workflow.
AI assist Exception clustering, SLA breach attribution, credit recommendation, and quality control.
Stage 07 32 scoped AI integrations
Bill
Completed and verified work turns into invoices, autopay, credits, disputes, and collections.
Owner Billing / AR
Control Service-confirmed, duplicate-invoice, and credit-applied checks.
AI assist Invoicing, dunning, Stripe Connect, payment-link generation, and reconciliation.
Stage 08 32 scoped AI integrations
Retain
Health score, churn risk, expansion opportunities, referrals, and lifetime value are managed.
Owner Sales / Account
Control Health-score and churn-tier threshold check.
AI assist Retention plays, renewal outreach, upsell detection, and portfolio intelligence.
Booked job, price band, serviceable-zone check, consent, and urgency.
Optimized route, stop sequence, truck assignment, SLA windows, and proof requirements.
Completion state, photos, weight, exception notes, geofence, and post-service fill.
Verified service, credits, SLA evidence, duplicate-invoice check, and billable lines.
Payment history, client health, margin, churn risk, and expansion opportunities.
Ten-role operating roster
Real waste operations have more jobs than generic software admits.
The blueprint maps ten real jobs into the system. Haultro should present these as purpose-built workspaces and handoffs, so buyers can see their operation in the product before the demo.
RoleMandateStagesWorkspace / AI leverage
Owner / GM P&L, growth, standards, portfolio oversight 2, 7, 8 Executive cockpit and exception approval queue
Operations Manager Daily service, exceptions, SLAs, fleet readiness 3, 4, 5, 6 Exception copilot and shift handoff record
Dispatcher Demand into optimized, assigned routes 3 owns; 1, 4, 5 Auto-dispatch, driver comms, customer ETA updates
CSR / Intake Agent Inbound demand into booked jobs 1 owns; 2, 3 AI phone, missed-call, web-chat, and SMS intake
Field Driver Route execution, service proof, exceptions 4, 5 own; 6 Driver app with voice logging and guided exceptions
Fleet / Maintenance Tech Truck safety, availability, upkeep 3, 4 readiness Maintenance work orders, DVIR, parts, vendor tracking
Billing / AR Clerk Invoices, payments, credits, disputes 7 owns; 2, 6 Autopay hub, payment links, dunning, Stripe Connect
Sales / Account Manager New contracts, retention, expansion 2, 8 own Quote drafting, renewal outreach, expansion tasks
End Client Requests, SLA visibility, payments 1, 7 Self-service portal with AI concierge and pay hub
Enterprise Super-Admin Multi-org governance, benchmarking, billing All Portfolio playbooks, benchmarking, cross-org controls
300 AI integrations
Not one chatbot. Scoped AI at every stage.
The blueprint defines 300 integrations across Assist, Copilot, and Agent autonomy levels. Each one has a trigger, owning role, action, guardrail, and audit trail, so automation has a brake instead of becoming a black box.
100 Assist 129 Copilot 71 Agent
Stage 01 Intake 38 integrations
Stage 02 Quote 32 integrations
Stage 03 Dispatch 40 integrations
Stage 04 Route 28 integrations
Stage 05 Service 32 integrations
Stage 06 Verify 38 integrations
Stage 07 Bill 32 integrations
Stage 08 Retain 32 integrations
Speech intelligence
The truck listens, the phone books, and the record is structured.
The v1.4 blueprint names ElevenLabs Scribe as Haultro's speech intelligence layer: realtime transcription for live calls and in-cab voice, batch transcription for voicemail, inspections, PII redaction, and dispute evidence.
01 Twilio receives call or cab audio
02 Scribe Realtime transcribes live speech
03 Claude interprets intent and runs Haultro tool calls
04 ElevenLabs Voice responds in the operator brand voice
05 Scribe batch enriches recordings with diarization, entities, and PII redaction
Live capture AI receptionist Sub-150ms realtime STT target
Answers inbound calls, captures consent, qualifies the job, runs dynamic pricing, books the work, sends SMS follow-up, and escalates to a human when the call leaves the script.
SpeakerCSR / Intake
IntentBook pickup
GuardrailConsent + price band
RecordJob + SMS follow-up
Live capture Field voice copilot $49/truck/mo add-on
Lets drivers log service, exceptions, blocked access, contamination, and notes hands-free while parked or moving under the safety threshold.
SpeakerField Driver
IntentLog exception
GuardrailPark / low-speed only
RecordStop note + proof
Live capture Inspection dictation Work order capture
Turns spoken inspection notes into structured maintenance work orders with component, urgency, parts, and truck history context.
SpeakerFleet / Maintenance
IntentCreate work order
GuardrailHuman review
RecordMaintenance ticket
Live capture Dispute evidence PII redaction + diarization
Batch transcription creates diarized, redacted transcripts and evidence packs for billing disputes, SLA credits, and regulated customers.
SpeakerBilling / AR
IntentAttach evidence
GuardrailPII redaction
RecordDiarized transcript
Real-world meets real-time
Every truck, bin, ticket, and stop becomes live operating data.
Sensors, GPS, telematics, proof of service, disposal tickets, and weights flow into one operating layer, so the physical operation and the software finally see the same thing. Use your existing hardware now; Haultro-branded IoT sensors are planned for beta in Q3 2026 and general availability in Q1 2027.
Operating signal layer Live
- Fleet 15s GPS, ELD, engine health Live route state
- Driver Photos, signatures, weights Proof-ready billing
- Containers Fill sensors, QR/RFID, history 24/48/72h forecast
- Disposal Tickets, weights, contamination Route-level margin
Intake Dispatch Service Bill
Live fleet & telematics
See your fleet, live.
GPS position every 15 seconds, engine health, ELD hours, digital vehicle inspections (DVIR), and DOT status on every truck, with proof of service from the driver app flowing straight into billing.
Fleet live view18 trucks broadcasting
Last refresh 11:42:15 AM GPS refresh 15s Healthy
ELD remaining 6h 12m Watch
Engine temp 198F Normal
DVIR Clear Ready
Yard Transfer T-07 T-12 T-03
UnitDriverRouteSpeedStatus
T-07 N. Alvarez NE district 24 mph On route
T-12 M. Reed Industrial Idle SLA risk
T-03 K. Patel Downtown 31 mph On route
T-18 J. Kim Yard 0 mph PM due
AssetSiteFillETAAction
#4471 Maple & 5th 92% 26h Route tomorrow
#3120 Cedar yard 74% 3d Hold
#5582 Dock 4 58% 5d Skip
#7740 North retail 81% 2d Watch
Predictive fill analytics
Predict the overflow, not the complaint.
Machine learning forecasts container fill 48 to 72 hours out from sensor and pickup history, so you service the bin before it overflows, and skip the ones that are still empty, without adding a truck.
Profitability analytics
Know which routes make money.
Haultro tracks revenue and cost to the route, truck, and customer, then flags the routes running at a loss and recommends the fix, like merging low-density stops, before the quarter closes.
Order-to-cash queueVerified work ready to bill
Updated after route closeout Auto-billed 98.6%
AR aging $8.4k
Credits pending 3
Stripe payouts $14.9k
ProofSLACreditInvoicePayment
AI margin action
Route 12 is below cost. Merge 3 low-density stops into Route 7 to recover about $680/week.
ClientServiceProofAmountStatus
Oak Ridge Retail Commercial pickup Photo + weight $480 Ready
Mesa Builders Roll-off swap Scale ticket $1,280 Review
Parkside HOA Recurring route SLA met $940 Ready
North Yard Disposal overage Ticket #8842 $620 Ready
Service lines
One spine runs the waste businesses operators actually own.
The blueprint is explicit: Haultro should not be thirteen one-off products. It is one eight-stage spine plus reusable capability packs that unlock front-load, roll-off, junk removal, portable sanitation, liquid waste, C&D, organics, storage, and regulated hauling.
Served today
Front-load commercial
Core routing, IoT fill level, SLA compliance, lift-cycle, contamination checks
Served today
Rear-load hauling
Residential and small commercial routing, weight-on-lift capture, contamination checks
Served today
Side-load automated cart
Fixed-route optimization, RFID cart lifecycle, Vision contamination at tip
Served today
Roll-off
Asset tracking, dispatch, Vision overfill, scale-ticket workflows
Served today
Dumpster rental
Booking, delivery, pickup scheduling, rental, demurrage, and overage billing
Served today
Junk removal
Photo quote, on-demand dispatch, crew routing, disposal selection, before/after proof
Capability packs
Build the packs, not point solutions.
Six reusable packs turn the core platform into industry editions without fragmenting the product. Wave 1 ships fastest; Wave 2 opens regulated and commodity-heavy verticals.
Wave 1Wave 2Partner / later
Asset and Yard Registry
Containers, boxes, trailers, and trucks as located assets with utilization, idle-time, and lifecycle tracking.
Roll-off, C&D, portable storage, compactor and baler, dumpster rentalCompliance and Manifest Engine
Waste profiling, e-manifest, chain of custody, certificates, permits, and license tracking.
Medical, hazardous, liquid waste, document shreddingCommodity and Buy-Side Settlement
Index pricing, spread rules, generator payouts, and three-way reconciliation with downstream buyers.
Scrap metal, used cooking oil, organics buy-side linesMetered and Occupancy Billing
Per-gallon, per-ton, per-day dwell, and subscription billing alongside flat-fee Stripe billing.
Liquid waste, portable storage, scrap, organics, residential subscriptionEquipment Maintenance and Tech Dispatch
Maintenance history, PM scheduling, technician dispatch, parts, vendors, and uptime SLAs.
Compactor and baler, portable sanitation trailers, portable storageScale-Ticket and Weight Capture
Certified scale integration, gross, tare, net weight, contamination deductions, costing, and billing.
Scrap, C&D recycling, organics, roll-off overageSolutions by business type
Built for the way your operation runs.
One platform, configured for your business. From a single junk-removal truck to a regional waste company running hundreds, Haultro fits the routes, containers, and billing you actually run.
Operator
Junk removal
See the fit →Operator
Roll-off & dumpster rental
See the fit →Operator
Residential & commercial hauling
See the fit →Operator
Recycling
See the fit →Operator
Portable sanitation
See the fit →Enterprise
Franchise & multi-location
See the fit →Enterprise
Regional waste companies
See the fit →Capabilities
27+ modules. One platform.
Haultro's 27+ product modules group into 11 capability areas. Each card carries live operating data, not a screenshot.
Proof
Real routes. Measured outcomes.
Operators run Haultro across the whole operation, from dispatch and routing to billing and disposal, with the AI command center rolling every truck and bin up to one operating view. The figures below are representative of what fleets target.
Up to 30%
Lower fuel cost
~40%
Fewer missed pickups
99.9%
Platform uptime
15s
GPS refresh
FAQ
Questions, answered.
What is Haultro?
Haultro is Trunnion AI-powered waste management and fleet software. It unifies AI route optimization and dispatch, real-time GPS fleet telematics, container and smart-bin tracking, a driver app, customer self-service, billing, disposal and weight tracking, predictive fleet maintenance, and profitability analytics in one platform, for operators managing 25 to 50,000+ bins.
Who is Haultro for?
Two audiences. Operators: junk removal, roll-off and dumpster rental, residential and commercial hauling, recycling, portable sanitation, and fleet managers. Enterprise: franchise operators, multi-location, and regional waste companies that need roll-up reporting across sites.
How is Haultro different from generic field-service or legacy hauler software?
Haultro is purpose-built for waste operations and AI-native: routing, fill prediction, and dispatch are optimized continuously rather than configured once. It puts waste and fleet in one platform instead of bolting a telematics tool onto a separate billing system, with modern UX and fast onboarding.
Does Haultro reduce fuel costs and missed pickups?
Yes. AI route optimization targets up to 30% lower fuel cost and roughly 40% fewer missed pickups by re-sequencing stops against live traffic, fill levels, and landfill cutoffs. Figures are representative and depend on route density and current operations.
Does it work with my existing telematics?
Yes. Haultro has built-in telematics and also layers on top of Samsara, Geotab, Verizon Connect, and Motive, so you can keep the hardware you already pay for and still get AI routing, billing, and analytics in one place.
Get started
Stop guessing. Start hauling smarter.
Book a demo tailored to your fleet, your routes, and the business you run.